There has been no shortage of opinions about what ChatGPT is going to do to advertising. Search is dead. AI is the new search. Brands need to figure out ChatGPT immediately. If you aren't there now, you're already behind. You get the idea. The problem is that there has been a lot more conversation about what ChatGPT could become than data showing what advertising on ChatGPT actually looks like today. We have now run ChatGPT Ads across a number of clients...

For an online education provider, traditional monthly reporting was masking a much longer customer journey. By analyzing cohorts and the time between key actions, we found that students could first visit the website nearly a year before starting a course and register as much as four months before the course began. These insights changed how the organization could approach marketing timing, course planning, and demand forecasting.

There is a common assumption in digital marketing that once tracking is set up, it is good to go. Pixels are installed. Conversions are defined. Campaigns launch. But the truth is, if your tracking is even slightly off, everything built on top of it becomes less reliable. That includes performance, optimization decisions, and how your budget is actually being spent.

If you’re trying to understand the relationship between marketing investment and ROI, you need to be tracking results. Not just “did we get conversions?” tracking. Not just platform-reported performance. You need a clear, complete view of what’s actually happening at the user level. Because without that, you’re not optimizing. You’re guessing.