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Why Quality Score Isn’t Your Main Metric—But It Still Matters
If you’ve spent any time running Google Ads campaigns, you’ve probably heard a lot about Quality Score. It’s one of those metrics that can make advertisers obsess over a number, thinking that a high score automatically equals success. But here’s the reality: Quality Score is a helpful signal, not the ultimate measure of success. Your real goal is always profit.


When KPIs are Red Herrings
What would you think if you heard one company’s marketing goal was to maximize lead volume at a $100 cost-per-lead (CPL)? You’d probably be preparing for a word problem to follow. 100 is a suspiciously even base, from which incremental calculations are pretty easy. A $100 CPL is surely a sample from which a learning experience will follow and be made much easier to understand because you used base 100. You’d be wrong, but that feeling in your gut that something’s off is not w


How to Build a Marketing Performance Dashboard: The Key to Revealing Actionable Insights to Drive Business Growth
Here are the essential questions a marketing performance dashboard should answer to help you steer marketing initiatives toward success.


AI Optimization Case Study: When Early AI Optimization Went Wrong
Machine learning, much like an enthusiastic but untrained helper on a project, can be either remarkably helpful or surprisingly destructive.


Run Your Own Race: The Downside to Industry Benchmarks
You’re running a 10K. You’ve been paying attention to your sleep, your diet, and carefully building your strength and endurance; you feel...


Why ROAS Sucks As a KPI
ROAS (Return on Ad Spend) is the industry standard for assessing and reporting the performance of paid digital campaigns, but it really...
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